What to Do When Your Solar Provider Closes its Doors: A Step-by-Step Guide

Posted by Solar Expert on April 24, 2024

 what to do when

What to Do When Your Solar Provider Closes its Doors: A Step-by-Step Guide

If you're a homeowner or business owner who has invested in solar energy, the unexpected closure of your solar provider can be a stressful and overwhelming experience. However, there are steps you can take to navigate this situation and ensure your solar system continues to function effectively.

  1. Assess the Situation

The first step is to understand the extent of the closure and how it affects your solar system. Gather any information you can about the provider's closure, such as the reasons for it and the timeline for the shutdown.

  1. Identify Replacement Options

Start researching other Dallas solar support companies that can take over the maintenance and servicing of your solar system. Look for providers with experience in replacing other solar providers and ensure they have the necessary expertise and resources to support your system.

  1. Communicate with the Closing Provider

Reach out to the closing provider and request information about your system, including any warranties, maintenance records, and contact information for the manufacturer. This will help the new provider understand the specifics of your solar installation and ensure a smooth transition. 

  1. Negotiate a Smooth Transition

Work with the closing provider and the new provider to negotiate a seamless transition of your solar system. This may involve transferring any remaining warranty coverage, maintenance schedules, and other relevant information. It’s especially important to obtain this information if your system is leased since the leasing company may have placed restrictions on which companies are allowed to provide service to your equipment.

  1. Establish a Maintenance Plan

Once the new provider is in place, work with them to develop a comprehensive maintenance plan for your solar system. This should include regular inspections, cleaning, and any necessary repairs or upgrades to ensure your system continues to operate at peak efficiency.

By following these steps, you can navigate the challenges of a solar provider closure and ensure your solar investment continues to provide the benefits you expected. Remember, the key is to act quickly and work with experienced solar providers, such as those offering Dallas solar support, to minimize disruptions to your renewable energy system.

At DFW Solar Electric, we partner with homeowners and owners alike who need support for their solar installation but the company they purchased and installed their system through is no longer in business. We’ll help pick up where they left off as seamlessly as possible so that you aren’t left without the resources needed to keep your system running optimally. Give us a call today and we’ll help you navigate the best next steps for you and your solar energy system.

DFW Solar Electric Service Areas

We service all of the Dallas-Fort Worth metroplex, including Frisco, Allen, Plano, Southlake, McKinney, Colleyville, Flower Mound, Lewisville, Keller, and Coppell

About DFW Solar Electric

With more than 30,000 solar panels installed to date, DFW Solar Electric has the experience and professionalism to provide your home with the best, most efficient possible solar power system. We use only products from reputable and time-trusted suppliers, and our installations are guaranteed to last with industry-standard maintenance. 

While there are many solar installers to choose from, selecting one who knows the area and already has a proven track record of excellence can simplify the process and ensure you get the best return on your investment.


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